![]() The recognition that an unacceptable number of gamers are experiencing problems is a change in tack from the initial response by developers Rocksteady, who acknowledged the problems but couched them in the phrase “some users are reporting performance issues”. It advises gamers who remain unhappy to request a refund via the online gaming platform Steam, although service’s standard terms (which bar refunds for games with more than two hours of playtime) appear to still apply. We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.” It says: “We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards. In a post on its official forums, the company apologises to gamers experiencing performance issues. Now, it appears Warner Brothers, the game’s publisher, agrees. Despite the recent controversy surrounding Warner Brothers decision to indefinitely suspend PC sales of Batman: Arkham Knight and offer refunds due to the games performance issues, the title. “Am I just unlucky or is this looking like a shaky port?” asked Reddit user AlphaPot.
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